Firewall Configuration

We strongly recommend that the SmartFile virtual appliance be deployed behind a firewall. This guide provides guidance for how to configure the ports to open on your firewall.

The SmartFile appliance must have at least some inbound and outbound connectivity to the public Internet, and that is detailed on this page as well.

Refer to the tables below when configuring your firewall for the list of ports which need to be opened.

Inbound Traffic (Public Internet) Port Requirements

Port	Description
ICMPv4	Used for verifying the server is up and accessible.
80	Used for non secure web GUI access to the application. Does not need to be made available publicly.
443	Used for secure Web GUI access to the application. Does not need to be made available publicly. Also used by the API.
21	Used for FTP access to the appliance. Does not need to be open if the FTP service is not used externally.
22	User for SFTP access to the appliance. Does not need to be open if the SFTP service is not used externally.
990	Used for FTPS access to the appliance. Does not need to be open if the FTPS service is not used Externally.
22001-22099	Used for FTP/FTPS data channels to the appliance. Does not need to be open if neither the FTP nor FTPS services are used Externally.

Inbound Traffic (Internal Network) Port Requirements

Port	Description	Required
ICMPv4	Used for verifying the server is up and accessible.	YES
80	Redirects to HTTPS port 443	YES
443	Used for secure Web GUI access to the application. Does not need to be made available publicly. Also used by the API.	YES
21	Used for FTP access to the appliance. Does not need to be open if the FTP service is not used externally.	NO
22	User for SFTP access to the appliance. Does not need to be open if the SFTP service is not used externally.	NO
990	Used for FTPS access to the appliance. Does not need to be open if the FTPS service is not used Externally.	NO
10022	Used for support sessions to the appliance. ( for support sessions SSH access is required running on port 10022 )	YES*
9002	Used to access the appliance manager web GUI ( for setup and management of the appliance )	YES*
22001-22099	FTP Passive Ports	NO

* These ports are needed for administering the system and should be locked down at the firewall.

Outbound Traffic Port Requirements

Port	Description	Required
80	Used to download updates from our servers	YES
443	Used to download updates from our servers	YES
53	DNS services to resolve names for updates	YES