Shared Responsibility Model

When an organization runs its own on-premises data centers, control over security is straightforward: it falls solely on the shoulders of that organization. They are solely responsible for maintaining the CIA Triad of Confidentiality, Integrity and Availability of their systems, as well as the data stored within them.

In a hybrid or cloud environment, the responsibility for maintaining the CIA Triad is shared with a cloud service provider (CSP), such as SmartFile, under a Shared Responsibility Model.

In simplest terms, a Shared Responsibility Model denotes that CSPs are responsible for the operation of security controls of the cloud, and customers are responsible for securing the data they put in the cloud utilizing the provided tools.

The CIA Triad protection only works when the security controls are tailored to fit the individual needs of an organization.

SmartFile Responsibility

SmartFile is responsible for protecting the underlying infrastructure (hardware, software, networking and facilities) upon which the cloud platform operates.

SmartFile is also responsible for the availability and functionality of the world class security controls customers may choose to utilize.

Customer Responsibility

Customers are responsible for utilizing the provided security controls to configure their SmartFile account to meet the unique requirements of their organization.

Customer responsibilities include:

  • File contents stored on the SmartFile platform

  • Initiating file transfers in/out of SmartFile using the appropriate encryption options

  • User account provisioning

  • User account deprovisioning

  • SSO/LDAP Integration settings

  • Permissions

  • File storage locations

  • File expiration/deletion settings

  • SSL Settings

  • IP Whitelisting/country restrictions

  • Encryption options

  • User awareness and training

  • Automations configuration

  • Public Hosting configuration

  • Share Links settings

SmartFile Security Controls

The following are a select list of the security controls that SmartFile provides for customers to meet their unique security needs:

  • File retention rules

  • Checksum value via API

  • Deleted file retention

  • Custom SSL Certificates

  • Session expiration

  • Multiple 2FA methods

  • 2FA required

  • Password Controls, including Length, Complexity, History, Expiration

  • Permissions: User, Group, Folder

  • Multiple SSO/LDAP Integration options

  • Rest API

  • Account Provisioning, including password setting options, 2FA options, and SSO/LDAP integration options

  • Account Deprovisioning, including automatic user lockout options, and automatic inactive user deletion options

Please reference the SmartFile Documentation for more detailed information

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