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Import User List

To import a list of users to a group in your account:
  1. 1.
    Log in to your account using your Username and Password.
  2. 2.
    Click the Users icon in the left side menu. This icon looks like a group of people.
  3. 3.
    Click Import List.
  4. 4.
    To import a user list: NOTE: To pass the file precheck for the import, group name field must be an existing group in your account.
    1. 1.
      Click Step 1 - Download Template CSV.
    2. 2.
      Compile a user list using the downloaded template and save the file as a CSV.
    3. 3.
      Click Upload CSV User List and select the saved CSV file.
      A precheck error will show if the required information for import is not included in the uploaded CSV file.
  5. 5.
    Click Start Import.
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